Remote desktop software eases the challenges of device management Especially in unprecedented situations (such as the COVID-19 pandemic, where traveling can increase the risk of contracting the virus), a feature such as this can help ensure employee safety while tackling device-related issues head-on. Remote access allows IT admins to conveniently fix devices located in remote areas, or those used by employees who are always on-the-go. This feature is especially useful when the devices in question are located in areas that are not easily accessible. A remote desktop connection ensures easy accessĪs discussed earlier, remote access can help solve technical issues easily. Let us take a detailed look at why businesses, especially those that have mobile workforces, should have a remote desktop solution in place. Simply put, remote access negates the need for physical presence to log into any system. This allows them to troubleshoot issues, install or uninstall software, update applications, and so on, regardless of where devices are. This is where a remote desktop connection can help.Ī remote desktop software enables IT admins to take control of devices over a network connection. And if you are an IT administrator, you also know how complicated things can get if these devices are of different types, and makes, and based on different operating systems, and so on. If you do, you very well understand what it takes to ensure that all those devices are functioning smoothly at all times. No matter how you try to lock down someone's home machine, there are too many ways it can go wrong to work out well in the long run.As a business, you may have devices deployed at various locations – some in places that are easily (and cost-efficiently) reachable, and others in far-flung areas. The bottom line: you need employees to have corporate computers that are used only for work and that you control. You can also count on workers being unhappy if they think you're taking advantage of them or exerting too much control over their "personal" machines. Allowing your employees to use their PC as if it were a business machine is just asking for trouble. In addition, because it's their box, and not your company's, employee PCs at home may not be up to date with the latest antivirus software and application and operating system patches. Remember what I said about encryption? It goes double for any data, such as e-mail attachments, that's flying over a wireless network. Really, need I say more? It's trivial to spy on data running over public networks. That means, in turn, they'll be accessing public Wi-Fi networks. These days, with pandemic restrictions relaxing, more and more people will go back to doing work at coffee shops and the like. Common programs you can use for this are Microsoft Bitlocker, Apple FileVault, and VeraCrypt for all operating systems. ![]() To keep your data safe on home PCs, you must insist that people use encryption on all their corporate data. (In 2020, crooks sent malware-infected USB dongles to people under the pretense of being a Best Buy gift device.) ![]() And guess what? Besides letting staffers walk away with confidential data, those sticks mean they can spread malware. Even with the rise in cloud computing storage, many people still use USB sticks. Or, say, for example, your workers use random USB sticks to transfer data. From there, it could hop onto your employee's PCs and, from there, into the rest of your network. For example, in the U.K., student Windows PCs were found to be infected with the Russian network worm Gamarue. It's just not safe.Įven if you and your family do all the right things, it still doesn't mean an attacker can't get to you by hitting a more vulnerable system in your home. More to the point in 2021, it's not your employee who has access to your company's work, it's their partner, their roommate, their kids, and on and on. Or, say, for instance, besides using their PC for work, they use it for, ah, personal recreation, and get a case of malware from some gambling or porn site? The first you might know about a problem is when your site gets locked up by ransomware. Do you really want your corporate secrets living on someone’s personal equipment? I wouldn't now. Yes, it did cut down on the company's hardware costs and it improved my efficiency, but, looking back on it now, it was a mistake. That's because I usually had much newer and faster equipment in hand than my employers did. ![]() I used to bring my own computer gear into work long before BYOD was a thing.
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